Terms of Service

1. About SifuProperty

SifuProperty (sifuproperty.com) is a property portal operated by iPro Dezign Pte Ltd (UEN 201529118Z), a Singapore-incorporated company. SifuProperty provides an online marketplace where CEA-registered property agents publish listings and buyers browse them. SifuProperty is not a party to any transaction.

2. Agent obligations

• You must be a current CEA-registered salesperson with a valid R-number.
• You must verify your identity before publishing — via Singpass (your Government-verified name must match the CEA register) or, where Singpass is unavailable to you, by submitting identity documents for manual review. Accounts that fail identity verification may not publish listings.
• You must have the legal right to market every property you list.
• You may not list the same property under multiple agent accounts.
• You must remove listings within 48 hours of a property being sold or rented.
• You may not use buyer contact details for any purpose other than the enquiry they sent.
• You must not impersonate other agents or use AI-generated photos that misrepresent the property.

3. Buyer use

• Enquiries must be genuine. Spam, scraping, or harassment is grounds for a ban.
• You may save and compare listings for personal use only — not scrape or republish them.

4. Listings & accuracy

SifuProperty does not warrant the accuracy of listings and displays what agents submit. Always verify property details independently before any transaction. AI-generated descriptions are tools, not statements of fact — the listing agent is responsible for accuracy.

5. Subscriptions

• Plans renew automatically. Cancel anytime via the Customer Portal.
• No refunds for partial billing periods.
• Listing credits apply per active listing per plan tier.
• Featured-listing slots reset on a 30-day rolling window.
• Promotional founding-agent offers (e.g. a discounted or complimentary Pro period and a raised listing allowance) are limited-time, subject to availability, and revert to standard plan pricing and limits when the promotional period ends.
• Some leads are charged on a pay-on-success basis rather than by subscription: Sell (seller) leads are billed only when you are matched and win the engagement, and services-marketplace and other lead credits are deducted per lead accepted. These charges are separate from, and additional to, any subscription.

6. Prohibited content

• Listings that violate Singapore law (e.g. unapproved short-term-rental units).
• Discrimination in listing language (race, religion, family status) — illegal under Singapore housing law.
• Misleading prices, photos that are not of the actual property, or fabricated amenities.

7. Account termination

SifuProperty may suspend or terminate accounts that violate these terms, with notice except when immediate action is needed (e.g. fraud). Agents may delete their account anytime — active listings are removed; lead history is retained for 3 years.

8. Liability

SifuProperty is provided "as is". To the maximum extent permitted by Singapore law, SifuProperty’s total liability for any claim is capped at the amount you have paid SifuProperty in the 12 months before the claim arose.

9. Governing law

These terms are governed by Singapore law. Disputes are resolved in the courts of Singapore.

10. Changes

SifuProperty may update these terms. Material changes will be communicated by email at least 30 days in advance.

11. Contact

Questions about these terms: legal@sifuproperty.com.